TERMS &
CONDITIONS
Please read these terms and conditions carefully before using our website or services.
Agreement to Terms
These Terms and Conditions ("Terms") govern your use of the KC Digital website and services. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
Our Services
KC Digital provides digital marketing and web development services, including but not limited to:
- Web design and development
- Digital marketing strategies
- Search engine optimization (SEO)
- Social media marketing
- Paid advertising management
- Brand strategy and positioning
- Photography and videography services
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information when requested
- Use our services only for lawful and legitimate purposes
- Not interfere with or disrupt our website or services
- Respect intellectual property rights
- Comply with all applicable laws and regulations
- Not transmit harmful, offensive, or inappropriate content
Project Terms
Project Scope and Changes
All projects will be defined in a separate project agreement or statement of work. Changes to project scope may result in additional costs and timeline adjustments.
Client Responsibilities
Clients are responsible for:
- Providing necessary content and materials
- Timely feedback and approvals
- Access to required accounts and platforms
- Payment according to agreed terms
Timeline and Delays
Project timelines are estimates based on client cooperation and timely provision of required materials. Delays caused by client actions or external factors may extend project timelines.
Payment Terms
Fees and Payment
All fees are outlined in project agreements. Payment terms include:
- Payment due within 30 days of invoice date
- Late payment may incur additional charges
- All prices are in Australian Dollars (AUD)
- GST will be added where applicable
Refunds and Cancellations
Refund policies vary by service type and will be specified in individual project agreements. Work completed prior to cancellation is generally non-refundable.
Intellectual Property
Ownership of Work
Upon full payment, clients will own the final deliverables created specifically for their project. KC Digital retains rights to general methodologies, processes, and pre-existing intellectual property.
Portfolio Usage
KC Digital reserves the right to showcase completed work in our portfolio and marketing materials unless otherwise agreed in writing.
Warranties and Disclaimers
Service Warranty
We provide services with professional care and skill. However, we cannot guarantee specific results, rankings, or business outcomes from our digital marketing efforts.
Website Disclaimer
Our website and services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or error-free operation.
Limitation of Liability
To the maximum extent permitted by law, KC Digital's liability is limited to the amount paid for the specific service that gave rise to the claim. We are not liable for:
- Indirect, consequential, or incidental damages
- Loss of profits, data, or business opportunities
- Third-party actions or content
- Force majeure events beyond our control
Confidentiality
We respect the confidentiality of client information and will not disclose confidential information to third parties without consent, except as required by law or to perform our services.
Termination
Either party may terminate services with written notice. Termination terms include:
- Payment due for work completed prior to termination
- Return of client materials upon request
- Cessation of ongoing services
- Survival of confidentiality and payment obligations
Governing Law
These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of [Your State/Territory], Australia.
Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new effective date. Continued use of our services constitutes acceptance of revised Terms.
Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.